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Kroger Tests Drones, Partnering With Drone Express to Bring Grocery Delivery

Kroger Tests Drones, Partnering With Drone Express to Bring Grocery Delivery



CINCINNATI & MONROE, OH - Birds are not the only ones taking to the sky these days, as Kroger has turned to drone technology for its latest delivery pilot. The retailer partnered with Drone Express, a division of TELEGRID Technologies, to offer grocery delivery via the innovator's autonomous drones.

Jody Kalmbach, Group Vice President of Product Experience, Kroger (Photo credit: CGT, Chris Cone)"Kroger's new drone delivery pilot is part of the evolution of our rapidly growing and innovative e-commerce business, which includes pickup, delivery, and ship and reached more than $10 billion in sales in 2020," said Kroger's Jody Kalmbach, Group Vice President of Product Experience. "The pilot reinforces the importance of flexibility and immediacy to customers, powered by modern, cost-effective, and efficient last-mile solutions. We're excited to test drone delivery and gain insights that will inform expansion plans as well as future customer solutions."

A press release explained that the pilot will offer customers flexibility as Drone Express technology allows package delivery to the location of a customer's smartphone not only to a street address, simply meaning a customer will be able to order delivery of picnic supplies to a park, sunscreen to the beach, or condiments to a backyard cookout.

Kroger has partnered with Drone Express, a division of TELEGRID Technologies, to offer grocery delivery via the innovator’s autonomous drones

Kroger is designing bundled product offerings ideal for meeting customer needs within the current weight limits for drone delivery, which is about five pounds. Using Kroger.com/DroneDelivery, customers can place orders and have them delivered within as little as 15 minutes.

Ethan Grob, Director of Last Mile Strategy and Product, Kroger"The launch of the pilot in Centerville is the culmination of months of meticulous research and development by Kroger and Drone Express to better serve and meet the needs of our customers," said Ethan Grob, Kroger's Director of Last Mile Strategy and Product. "We look forward to progressing from test flights to customer deliveries this spring, introducing one more way for our customers to experience Kroger."

Drone Express will commence test flights this week near the Kroger Marketplace in Centerville, Ohio. The flights will be managed by licensed Drone Express pilots from an on-site trailer with additional off-site monitoring. Customer deliveries are scheduled to begin later this spring, and a second pilot is scheduled to launch this summer at a Ralph's store in California.

Beth Flippo, Chief Technology Officer, TELEGRID"Autonomous drones have unlimited potential to improve everyday life, and our technology opens the way to safe, secure, environmentally friendly deliveries for Kroger customers," said Beth Flippo, Chief Technology Officer, TELEGRID. "The possibilities for customers are endless; we can enable Kroger customers to send chicken soup to a sick friend or get fast delivery of olive oil if they run out while cooking dinner."

Be on the lookout for these little robots as drone delivery continues to grow in popularity!

Kroger