SEATTLE, CA - Growth in this industry is only as strong as the people behind it. This is a concept that Charlie's Produce knows well. From unique varieties to premium retail programs, the operation brings its partners a versatile platform for consumers and a team to back it up. As the company continues to raise its bar, Charlie's Produce has welcomed Jillian Cassius as the operation's new Customer Service Representative (CSR) at its Seattle, Washington, division. Produce has been in her family for decades, so the transition to Charlie's was a natural step.

“Produce is an industry where every year is different; something as simple as a change in weather can have a big impact on how successful a crop is. That constant change keeps things interesting and pushes you to stay adaptable,” Jillian tells me. “As I move forward, I’m excited to keep expanding my knowledge and understanding of the industry. In the future, I also hope to focus more on the sustainability side of produce. With my background in environmental science, I’m interested in how we can continue to grow and supply high-quality produce while also supporting long-term, sustainable farming practices. I am so very grateful to work for a company that provides a great work culture as well as a career path in an industry that aligns well with my beliefs in providing healthy food and supporting local farms.”

In her current position, Jillian works specifically with foodservice customers, most of whom are restaurants, helping to coordinate produce orders for scheduled delivery days and assisting with any questions that may arise. Jillian will also provide information about seasonal availability and help guide them toward the best options we currently have in stock.

This skilled level of support is a strong reflection of Jillian's desire to grow, and making the leap to Charlie's is a big part of that.

“I moved to Seattle and started this position this past summer. My current goal is to gain a full year under my belt, seeing each season,” she shares. “Every season brings different products and locally available produce, so I’m focused on building a strong understanding of those changes. My goal is to develop that knowledge so I’m better prepared to anticipate what customers need as each season comes around again.”

Jillian has entered an industry where her father, Mark Cassius, has built an incredible reputation and legacy. When I ask her what it has been like navigating her own path while also having him as such a valuable resource, she has much to share.

“Growing up in the produce world, I was able to see firsthand the relationships, hard work, and dedication it takes to work in this industry,” Jillian expresses. “My dad built an incredible reputation over the years, and that’s always been something I deeply respect. At the same time, it’s been important for me to carve out my own path and gain my own experiences. I’m grateful for the foundation he’s given me, and I see it as both a responsibility and an opportunity to bring my own perspective to the produce world.”

Congratulations, Jillian, on your new role with Charlie's Produce. We can't wait to see how you carve your path ahead.