Scout Logistics New Tracking System
Toronto, Ontario-
By ANUK Staff
1.11.13
Scout Logistics has introduced enhanced tracking and tracing software to provide customers with shipment information direct to their inbox.
The “Loaded & Gone” feature provides a notification system that updates customers via email as to when their product hits the road, regardless of what time of day or night, according to a press release.
“Giving our customers access to real-time load tracking the way they want it, is what drives our business,” says President Lorne Swartz. “Scout was one of the first in the produce industry to identify a need for 24 hour tracking, 7 days a week. We pride ourselves on providing all of our customers with tracking updates that are as fresh as the produce we carry.”
The move corresponds with the company’s commitment to integrity and transparency and reflects an adaptation to new technology standards seen across the globe. Providing 24-7 status availability as well as loading and tracking information for time-sensitive shipments is critical.
“The response from our customers has been overwhelming” says Client Relations Manager Hannah Abrams. “Through providing the loaded and gone emails, we have managed to further reduce the information gap between our offices and the client. It’s an exceptional service which reduces afterhours stress and greatly improves the transparency of delivery planning.”
